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Near as I can tell, I paid about 1/3 of the current list price for the drill. Over the years I had tried many brands of masonry drill bits in my 3/8" drill, but, regardless of how much I paid for the bits, they were very often ruined when I hit a piece aggregate. I knew I needed a hammer drill, but since I would only use it occasionally, I never bought one. It looks brand new, came with a handy carrying case and works great. Finally I did a Web search and was surprised when I found out I could buy a factory reconditioned Milwaukee hammer drill for a few dollars more than the ones at Lowe's and Home Depot.
I use my tools a lot, but I don't use them for a living. I was a little worried about some of the comments reviewers made about the condition of reconditioned tools they received, but decided to take a chance.The hammer drill arrived and I carefully inspected it and drilled some test holes to check out its functionality. The hammer drill functioned flawlessly. After considering a number of different hammer drills I chose the Milwaukee 5380-81 9 for its keyed chuck, power and positive reviews. I chose the free shipping and didn't expect to see the tool for 7 - 10 days.
All parts were in the box and are in new condition. There is a very small bit of surface rust on the chuck. In addition to the hammer drill, the kit included a new carrying case, detachable side handle, depth stop and chuck key. I would put myself in the 'active homeowner' category in terms of my tool usage. I decided to buy a reconditioned tool because of the substantial savings. Cosmetically, the tool is 'near new'. The first actual job I did with the tool was to drill a dozen holes through floor tile and into a concrete floor to anchor a 2 x 4 with Tapcons. The tool feels very powerful and well built and everything functions perfectly.
I also appreciate well-built tools and will spend a bit more to get a tool that feels solid and not likely to fail after a few hours. There are a few very small scuffs on the plastic that are not noticeable unless you look very closely, under a strong light. Much to my surprise, CPO Milwaukee shipped the tool by FEDEX and it arrived on Saturday, 2 days after I placed the order.I'm very happy with this tool and the service from Amazon and CPO Milwaukee. I drilled some test holes in wood without the hammer and in concrete block with the hammer.
I'm very happy with my choice of purchase. Like any other Milwaukee tool I am sure I will be useing it for years to come. Reconditioned product looks brand new, has plenty of power and feels extremely solid.
I would give it 5 stars otherwise. For a hundred bucks this drill is a thing of wonder. But one third of the teeth on the chuck key supplied are broken making it a huge pain to use, and now I have to get another. Judging from other comments there's a real problem with the folks who re-package these for sale. So it's a bargain, but not restored to new condition as advertised.
Recieved in good shape, looks like new. The unit I got is labled on drill body as "5380-21", The front case is black rather than aluminum color as pictured.
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