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Arrived seriously damaged. They are not capable of shipping it successfully.I buy a lot of other items from Amazon and am a loyal customer but will never order another large item Replacement arrived out of box and more seriously damaged. Missing parts.Red Paint Chips in what was left of box.Box was retaped w/ Wide Plastic Tape by Shipper.Do not order this item from Amazon.
It is light enough on the wheels that I can still move it up and down the stairs from my basement workshop to the garage. The carton arrived at my work with torn packaging. I checked inside and found loose parts & the compressor head BADLY dented and the compressor cover bent and sprung off its clips. I hope they will take action and ship future compressor in a stronger container. Immediate return of course but damn the delay. Not so. Follow up to below.
Amazon was always more than willing to send a new compressor but it took a while to get through to them that it was the shipping box problem that needed to be addressed. They couldn't replace the individual part but offered a discount which will quite easily cover the costs of obtaining a new one from Porter Cable.The compressor runs great, just a tad small for my spray gun but if I wait a minute for the tank to fill I'm ready to go again. 4 stars now.The replacement arrived with a broken air filter and a few dings but I decided to accept it. What is with Amazon & PorterCable. With a few emails back and forth with Amazon I finally got someone who passed along the bad shipping information to their shipping department. Initially the pressure adjust was stuck but once freed it works fine. This is annoying customers and costing them money.1 star for the above but I have no idea what the product is actually like.
---------------------I'm a longtime Amazon customer and like others I was concerned about the damaged shipments I read about but decided to press ahead thinking by now Amazon would have taken care of the problem.
But it was such a good deal at under $200, so I decided to try it. I run a remodeling business, and this is a really terrific setup.enough power to run what you need, yet portable. Great product though.nice and easy to move around. I was really hesitant to get this because of all the shipping complaints that other reviewers had mentioned. It arrived in perfect condition from FedEx, but I think that had something to do with the fact that I opted for 2-day shipping rather than standard. I have a smaller pancake compressor that doesn't quite cut it for everything I do, and this solves that problem more than adequately. Because it wasn't on a truck ride all over the country, it didn't get bounced around as much, so I imagine I lucked out in that respect.
I also found that this compressor is quieter than my pancake compressor. I guess I'm one of the lucky ones because mine came without a scratch. I found that a lot of reviews noted damage to their compressor when delivered. I like this compressors size. And with the free freight, this was actually less expensive than my much smaller and less powerful pancake compressor. Just right for nail guns and enough power for a paint sprayer.
The title says it all. You would expect someone to read these reviews and make corrections. Don't expect to use the first one you get.
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