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Battery arrived on time and as described. I appreciated the availability. Looked new in packaging and has worked well. Got to hand it to Makita for continuing to make this particular battery.
The batteries are labeled the same as the ones I currently have (and needed to replace) but my charger is not "reading" them once I place them in it. Upon no response to my outreach I have finally emailed one last time for an RA number to return. I'm extremely disappointed with the item and the service. Time has now lapsed past the noted return date on the invoice and I feel suspicious that they did this to avoid taking them back. The email address on the invoice is incorrect (I figured out the mistake on my own when writing an email about being short shipped one battery-which they did respond to). I have asked for help with charging of the batteries, asked for a phone number to speak with someone, and gave them my phone number to have someone call me. I have contacted (emailed) them on two additional occassions without any response back.
I had ordered 2 batteries and in receiving them I had only received one (the shipping invoice read "2" shipped)and had to ask for the second one. There is no phone contact number to speak with anyone in asking for assistance. Overall sketchy deal. They STILL haven't responded.
I once stripped the paint off a 12' aluminum boat using a 3" wire wheel in the drill and rotated between the two batteries for 15 hours straight (use one, charge the other, repeat) until all the 20 year old enamel paint was gone. and this is the third pair of batteries I have purchased. I have had my Makita 9.6v drill since 1992 (17 years). The second set still work but are getting weak so I purchased another pair. 'Nuff said. I have used my drill hard and I love these batteries.
I don't like the new cordless power tools they crank out today with the huge batteries that add too much additional weight. One inside the drill and the other in the charger. I hope they keep manufacturing these genuine Makita replacement batteries for many years to come. Just like the Energizer Rabbit, these wonderful batteries keep my trusty Makita Cordless Drill going and going. Needless to say, I love my Makita Cordless Drill.
My first dual set of Makita batteries lasted over 11 years. These slim stick batteries disappear into the Makita handle and add only a minimum of evenly dispersed weight to the drill. Nice. I prefer to purchase the batteries two at a time.
You charge it and it makes the drill go. What else can one ask for.
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