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The FIRST time I used this, the power cord casing split to reveal the inner insulation. I am very disappointed in the product and how poorly Amazon fights for its customers. For the price, I would not expect this product to split on the first use. Amazon will not give a refund or exchange for the product since it was outside of the 30 days, even though this was the first use. I bought this to go with the snow blower I bought on the same day.
It appeared very sturdy as it is designed for outdoor use. It had not caught on anything and it was not near any sharp objects. In response to my complaint about this product, I got a form email and a suggestion to go to the manufacturer. Think twice before making big purchases on here outside of books and DVD's. It didn't snow enough to use the snowblower and power cord for over 30 days after I purchased the set.
It split just from lengthening the power cord to give more slack for using the snow blower, somehow, the cord twisted and split. I hope Amazon considers adjusting their customer service form emails to at least make it look like the person sending it actually read the original email to them about the situation. I called the manufacturer (after much searching for the contact information) and they told me that since I bought it through Amazon, I would have to return it through Amazon.
I found this extension cord to be lighter than most, well constructed, and stays flexible below 30 degrees F. Buying it on sale made it a better value.
What can one say about a silly extension cord. I really didn't shop around, just looked at what other folks who had bought the Toro 1800 electric snowblower and decided to put my full trust on the collective wisdom of cyber-users.So far, that bet has paid off. Well, it's long enough and hasn't broken.
Very pleased with this, got it for the snow thrower and use it in the garage for everything else. Good investment, beats the other cheapies you can buy at Wal-You-Know. Never gave us any trouble.
Product performed as advertised. Customer satisfaction could be enhanced if Coleman would offer this item on a spring loaded retractable reel.
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